The white light keeps blinking forever. I'm so sorry to hear that you're having some issues connecting your Wi-Fi Pod recently. Do not split the SSID – If the SSID is split then the. The slow pulsing typically lasts up to 10 minutes before turning off when ready. Find your router’s power button and press it to do this. Up to 3 WiFi Pods if needed. I have even moved it next to the router so it can read the signal but it still keeps flashing. I work from home and the 500mb just doesn’t get much faster than 20mb through the day, although seen it hot over 500mb on Wi-Fi. I have been trying too connect too the Virgin connect app and it keeps saying “oops something went wrong, please try again” I have tried numerous times standing right next too router and won’t work. Link . Unplug your modem from the wall, and leave it unplugged for about 3 minutes just to make sure the reset will take effect. When the pod had been working perfectly t. Wait at least 2 minutes for your Pods' LEDs to stop blinking. Tried to sort via the connect app but this isn’t picking up my - 5372468 Browse Virgin Media Virgin Media Community This seems to be a common issue atm, most likely issue is they havn't added the mac address of the pod to your account. A solid blue light for 20 seconds confirms a successful WPS connection. 4. Ironically, I just got a notice last week that my rates are increasing 1 year into an 18 month contract. The pod lost its connection to your network. We would like to show you a description here but the site won’t allow us. Its now been 9 hours. I have tried the WiFi troubleshooting and still nothing. When the device begins to pair, the system light can flash red. It is still flashing. Make sure the white cable is plugged firmly into the Hub and at the Virgin Media socket on the wall. Options. My virgin media app shows the pod working and having devices connected. Apps and extras. no matter how many times i reset or check the cables it still keeps flashing and has done for 2 hours now, reset it unplugged everything - 5197784. Phone. • Name pod by their connected location like “upstairs hallway”, or “playroom” for easy reference. It would appear to be morse code for A T E, but I could just be looking into it too much. Scan complete, Tap continue. This will revert any customisations back to factory settings and full update. 9 To make it easier to connect and move around your home, we’ll make your Booster’s WiFi network name and password the same as your Hub. So my pod suddenly stopped working, the light on it is just flashing. On thursday there was an outage in my area and when it did come back online I had no wifi, only ethernet. Note: Get tips on placing your WiFi pods to get the best coverage possible. To restart your Cox Wi-Fi modem, simply follow these steps: Step 1. TiVo. But if I move it anywhere else the light just keeps flashing and can. I’ve logged out and deleted the connect app, restarted my. Forum; Apps. We would like to show you a description here but the site won’t allow us. Hi there Thank you so much for you post and welcome back to the forums! I'm so sorry to hear that you are facing issues with these black spots, but I would be more than happy to take a look into this with you. Virgin Media Router Arrows Flashing Green; Virgin Media Green. WiFi Pod just flashing white light, has been for a few days. To touch the pod also felt very hot so presume it’s overheating? I tried to contact Virgin many times, by live chat, WhatsApp and phone and I honestly think it’s impossible to get in touch with anyone who can help. Pod 2 - mainfloor - wifi. It makes a whirring noise when I plug it in - is that normal? - 5338592. We would like to show you a description here but the site won’t allow us. Have you been able to check our service page here to see if this is due to any known network issues in the area. In the meantime, bumped into openreach engineer who says that lach of internet out of the Ethernet ports (I have eero mesh, so don’t use hub4s wireless) means pods will amplify zero! Enter 192. QuickStart, set up and connections. Forum; Apps. Options. •Channel Optimisation must be left on. I have a Hub 4 but I have 2 separate networks for 2. Speed. they are both on the same circuit as the hub is and still not. Options. It is a Mesh system. Plug the router's power cable back into the outlet. Sorry to hear you have been having this issue with your internet, we would advise keeping the Hub on at all times, this is because it often performs updates during the night so when it is turned off it might not always update when needed. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. My 3 pods have been fine for weeks but today have been flashing white all morning they usually go back to Normal after a while any ideas thanks ? 0 Kudos. TV. So my pod suddenly stopped working, the light on it is just flashing. Hello. We had no problem whatsoever until a few days ago. 2. As long as all of the above points are all met then the Pods will automatically connect to your Hub's WiFi and begin broadcasting. Options. 1 ACCEPTED SOLUTION. Networking and WiFi. Easy to set up. on 04-04-2023 10:37. Manage Your Account. Networking and WiFi. For a brief period, press and hold the power button, then let go. Joining in Options. White flashing lights then green. The slow pulsing typically lasts up to 10 minutes before turning off when ready. Connect the power cable to the back of your pod. QuickStart, set up and connections. We're sorry to hear your Wi Fi Pod is not working after your hub was replaced, in order to make sure you've paired the Pod with the new hub so they work together please visit this link. Mumfordd04. Wifi Pod just flashing a month ago HI, I have had a Wifi pod for a while but not used as I was using a BT Mesh. The light codes slightly vary depending on the type of Hub that you. Virgin TV 360. It is important to note that each type of Hub has light codes that show the status of various internet services. called customer svc who are sending a pod. After having issues with my broadband the other day and eventually it sorting itself out I have found my Wi-Fi pod is just continuously flashing blue. The pod appeared to work ok for a few weeks but now for the last week or so it keeps disconnecting and has a flashing white light. hub 5 flashing blue light. I have rebooted many times ro no avail. . This could be a result of extremely poor signal to the other. Account - Mobile. ). Have tried numerous fixes following the steps and advice online but nothing works so I can only conclude that the. Wi-Fi pod flashing blue. A full 60 second pinhole reset as below, will restore a Hub back to this setting, Remove any ethernet cables from the Hub and hold the pinhole reset switch for 60 seconds. . Avoid placing your pod in the WiFi problem area. 1 Optimize Router Placement. 0. This past five days we’ve experienced issues with our WiFi dropping out. A vm engineer has sent me a WiFi pod which isn’t compatible with a Hub 4 in Networking and WiFi yesterday; How can I get a Wifi Pod in Networking and WiFi yesterday; Told to wait 14 days before ordering Pods. Browse. . The information below shows current status of this Hub 5. My Virgin Media App. At the time of writing all Virgin Media broadband packages slower than its flagship Gig1 (1Gbps) broadband package come with its Hub 3 router. I’ve tried resetting the hub, switching off pod and even moving it to same room as my hub, ive even plugged it directly into the hub via ethernet, however it’s still starts with green light then goes to to constant blue light flashing. Everything internal was installed on the 14th of December 2022 by a virgin media engineer. Just keeps resorting back to flashing green. After 2 hours talking to myself on the phone to the phillipines I gave up and miraculously the following day it was back on. The pod light blinked for 10 mins then stopped showing that it is connected and the ethernet works on it. Networking and WiFi. This will revert any customisations back to factory settings and full update the router with firmware/software updates. Green. Open the app and follow the steps to complete the set up. You could also try the web page status, but this is not recommended as it only covers issues that affect a very large number of customers. A. Networking and WiFi. 01327099), which is authorised and regulated by the Financial Conduct Authority (FRN:621812) for consumer credit activities. QuickStart, set up and connections. . My post code is W13. Reset Hub password. I’ve tried setting it up near the router etc etc. Verdict. Likewise, if you use a third-party router it will not work because the Pods are designed to specifically connect directly with VM's Hubs only. If you do want to invest in better equipment, you would need to get either a… (1) Mesh System, (2) Wireless router, (3) Wireless access point (4) A combination of (2,3). Mark as New; Bookmark this message; Subscribe to this message;. Unfortunately we have now received an email saying that we have the maximum number of pods allowed and they will not be sending any more. Adduxi. I always have a wifi pod I just recieved today and when plugged in, it flas. Setup was utterly painless, the speed improvement was massive and two rooms that were previously blackspots were instantly flooded with high-speed Wi-Fi. Keep your Hub in Router Mode - Do not put the Hub into Modem Mode, as this disables the Wi-Fi and your Pods are connecting to your Hub via Wi-Fi. Select Apply changes. The wireless and power lights should start to blink; Next, hold the WPS Virgin Media button on your hub until the light starts blinking, this will copy the details from the hub to the booster; When this stops blinking and goes off the copying process is complete, the power light will stay on. Account - Cable. After the router has restarted, see if the problem with the flashing green light is still present. Options. Are there any tests that forum staff can run to check whether the router is working correctly. I've tried rebooting the hub on numerous occasions and the troubleshooting says there. Optimizations can be triggered. It does it 24/7/365 and it keeps a visual record of any/all of your network disconnections, useful data to have to match to the Network logs (in your Hub settings) and also in discussions with VM - note it will take a few hours to start seeing a sensible picture - post up the “link” to the “share live graph”. I'm sorry to hear about the experience and issues you have had with both our services and when calling for support. When I. Provide 10 minutes for it to do any required updates. 1. Then Start the scan again. To fix the problem, reset the router by inserting a pin into the factory-reset slot located underneath the hub. who else in Glasgow have lost their wifi pods last wednesday been told its a line fault and not fixed till the 15th - 5250637. Last Friday virgin media was down in our area, the internet is now back on but the pod no longer works. Cat. The pulsing should stop once it’s fully connected. The wireless details from the Pods will be the same as the Hub's details, so no additional steps are required to connect up the devices in the home. Worked for a few hours then kept dropping the connection. Account - Mobile. To check your Wi-Fi signal strength: Open the Home app on your iPhone, iPad or Mac. Keep your Hub in Router Mode - Do not put the Hub into Modem Mode, as this disables the Wi-Fi and your Pods are connecting to your Hub via Wi-Fi. How to setup virgin media pod - Wi-Fi booster and extender - #virginmedia #wifi #wifiextender #booster #virgin #media #internet #wifi #slowspeed #blackspot F. on 25-01-2023 11:05. I have moved it and restarted it and rebooted the router to no avail. A technicain remotely checked the hub and siad that there had been a few issues but he had sorted it out !! - still not working. Flashing Green: WPS is connecting a new device. No light: WiFi is disabled. V6. TiVo. You would need to get either a…. . Re: Hub 3 and Wifi pods not working well. Had a wifi pod recently delivered but it just keeps flashing blue and green. V6. If the WiFi Pod’s light is double-blinking quickly and repeatedly, it’s in the process of improving your WiFi. Stay safe. on 26-01-2023 09:20. Options. Joining in. If it’s not a technical issue you need help with then we’re here to support you on. No light: WiFi is disabled. Thanks . Lots of reboots/resets then Hub 4 was also replaced & still same. Try troubleshooting the issue with these steps: Test your WiFi connections using the Ignite HomeConnect. Wi-Fi pod flashing blue. 8. I'll pop a PM across now please keep an eye out for the purple envelope in the top. Virgin TV 360. Please any ideas how to fix this? The person on the phone wanted to order replacements pods but the system doesn't allow him to order more than 1 and he had already just ordered my 3rd for a different area of the house. Incidentally, if you're going to get a mesh system, please do it properly and put the Hub. However, all the pods are doing is flashing a white led and jot connecting in anyway shape or form . Stream from Virgin Media. When ive used these pods i had one of the older models plugged in to a cat 6 port in a room away from the main router and get a relatively decent speed of 250mb when im connected to that at 5ghz. Rebooting your modem. Connecting the pod via Ethernet. How to setup virgin media pod - Wi-Fi booster and extender - #virginmedia #wifi #wifiextender #booster #virgin #media #internet #wifi #slowspeed #blackspot. WPS/Virgin Media button on your Hub until the lights start blinking. in Networking and WiFi MondayYour router or modem/router has a Wi-Fi light, which may be labeled “Wi-Fi,” “Wireless,” or “WLAN. I have even moved it next to the router so it can read the signal but it still keeps flashing. on 10-11-2022 06:37. Phone. Forum; Apps. As long as all of the above points are all met then the Pods will automatically connect to your Hub's WiFi and begin broadcasting. You should be aware of the following requirements for the pods to work with the - 5137334. The wireless details from the Pods will be the same as the Hub's details, so no additional steps are required to connect up the devices in the home. Manage Your Account. Networking and WiFi. I have the 3. Speed. Solid green: Wi-Fi is enabled and functioning correctly. So far so simple. If the signal strength indicator shows two bars or fewer , your Wi-Fi signal strength is weak. 0 Kudos. The Wi-Fi light indicates the status of . On the Hub5 sticker. Please try these steps for me. SpeedStep 2. Solid green wifi light, flashing green arrow and power light. Security matters. It has been plugged in for a few hours now not far from Hub and the light just. Then it started flashing red and making a sound like a high speed fan/jet. Is the flashing slow/pulsing or fast blinking? Is your Pod being found in the Connect App 👉. Networking and WiFi. Community; Volt. Excludes broadband faults and broadband network outages. on 19-11-2022 20:15. During Pod Naming (Pod being renamed only) BLINK (Double) I have followed your advice but the Pod still just flashes. V6. Blue (or Cyan) White. All forum topics; Previous topic; Next topic. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones. Virgin Mobile. Have tried numerous fixes following the steps and advice online but nothing works so I can only conclude that the. Virgin TV 360. I recently moved to a new address and was sent a wifi pod to cover the extra area so total of 2 Wifi Pods. The power light will remain on. Step 2. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Browse Virgin Media Virgin Media Community. I checked my router and it has a flashing blue light. Removed it and re added it but still has a flashing light and feels hot to touch. The LED still flashes on top of Pod, yet No Illumination - 5353463. I thought the flashing had to stop. Virgin Phone Switchover. Had my Internet completely drop. The Virgin Media WiFi Pod includes an Ethernet port at the bottom for plugging in a laptop or desktop (Metro. The pods only work under certain conditions. Press the Reset button on the Google WiFi and power it on. . on 04-06-2023 14:48. Call the pre-installation and delivery team on 0800 052 1734 explain the problem and request a tech visit. Phone. Virgin Media Hub 3 Lights Meaning. 0 in Networking and WiFi a. Turn off your Google WiFi and unplug it from the power source. Had a wifi pod recently delivered but it just keeps flashing blue and green. Tap Start the scan. on 13-03-2023 22:30. I had to hotspot of my mobile data, as I was at work yesterday! The pod has been reallocated to the hub as the engineer called and got this done. Virgin Media Router Arrows Flashing Green; Virgin Media Green. 4 and 5GHz. £30-100 (that’s ~4->12 months of Max Pod rental if not free on your package) and. 0 router. uk) A tiny white LED flashes to let you know the device is setting itself up and. 78K. WiFi Light: Solid Green: WiFi is on. Last Friday virgin media was down in our area, the internet is now back on but the pod no longer works. I unplugged the pod and then plugged it in next to my router and let it. We have had a Hub 3 for a year with no problems. During setup: If the Pod light is blinking quickly, it’s working hard to improve your WiFi. Any attempt to reset or hard reset it have failed and. Received an intelligent WiFi Pod a couple of days ago, has been plugged in to different locations and distances to my router but the white light keeps blinking and it doesn't connect to my Hub 4. We have had a white Pod to boost our WiFi for a few weeks now and it was working well. . TV. Have plugged in via the Ethernet lead, the light then goes off. - 5049301 - 2 Browse Virgin Media Virgin Media CommunityQuickStart, set up and connections. QuickStart, set up and connections. Email. Any help is wecome. Reply. Prior to this they worked pretty flawlessly for a couple years now. Numerous calls with customer services to be told connectivity issue. 9. 1. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. Broadband. That'll make sure you're running a clean. Stream from Virgin Media. I'm really hoping they are smart enough to get the intelligent pods I already have working with the new hub. TV. This can last for anywhere up to 10 minutes, before a dimmed white light indicates that it’s ready. I had to hotspot of my mobile data, as I was at work yesterday! The pod has been reallocated to the hub as the engineer called and got this done. They are free if you are on the Gig1. Flashing White – Connecting to Virgin Media network. Tried it via Wifi and nothing again. Ive unplugged the hub but its still happening. I have rebooted many times ro no avail. Wait at least 2 minutes for your Pods' LEDs to stop blinking. Press and hold the WPS/Virgin Media button on your Hub until the lights start blinking. New hub 5, new WiFi pod in Networking and WiFi yesterday; Red light on hub 3. Tried resetting everything, unplugging everything and plugging it all back in and it didn't seem to solve anything. ughugh. Joining in. SpeedThe “Traffic” light: As with the Super Hub 2ac/2, the top light indicates if data is transmitted across the network. I tried to contact Virgin many times, by live chat, WhatsApp and phone and I honestly think it’s impossible to get in touch with anyone who can help. Keep your account safe from fraud Worried about online fraud and security or received a notification from us of an issue? Find support in the Security & Fraud Hub. Broadband, TV and Landline offers. The Passphrases of the SSIDs must match. If it doesnt connect to your wifi when you move it close to your hub, then give CS a call and ask if the pods mac address is located to your account, without it it will never connect. 4GHz) factory reset hub if not already tried - long pinhole press then let it boot up and settle. Had my pod for 3 weeks, first week was fine, really easy to set up and massively improved my internet speed in my office…. Wait at least a full minute for the router to reboot. Gaming Support. It should only take a few minutes – but it will depend on how many Pods are connected. If that doesn’t do the job, we’ll send you up to a total of 3. 1 ACCEPTED SOLUTION. It does it 24/7/365 and it keeps a visual record of any/all of your network disconnections, useful data to have to match to the Network logs (in your Hub settings). Flashing green: The WPS button has been pressed, and the router is searching for devices to connect. It’s happening about every 30 minutes. The Virgin Media WiFi Pod includes an Ethernet port at the bottom for plugging in a laptop or desktop (Metro. Thanks for that. Leigh0707. GreenArrows. . I recommend to try a 60 second pin hole reset on the router. I called and was told if I use the connect app then it will let me order if any blackspots are found. Networking and WiFi. My wi-fi pod has stopped working (flashing white). Forum; Apps. Complaints. Then relocate it to halfway between the hub and the blackspot. TV. Just received a WiFi pod. Joining in. Home Phone. It may take a minute for the xFi Pod to connect. SpeedOptions. com in Networking and WiFi yesterday; WFH connection issues in Networking and WiFi yesterday; Superhub 5 wifi6 in Networking and WiFi yesterdayThe newer pod I recently had has two ethernet ports and flashes green light when connecting. I recommend to try a 60 second pin hole reset on the router. You could also connect the Pod via ethernet cable as a backhaul, and this will negate the need for the Pod to be close to the Hub. Please ensure that the pod is in a mains socket (not in an extension) as close to the router as possible. You'd copy and paste the full upstream and downstream logs and if there's anything obvious there, we can tell you. TV. It makes a whirring noise when I plug it in - is that normal? Hi, I got the WiFi pods about 6 weeks ago from Virgin media and there where working great, getting a much better signal upstairs in the house, but about 2 weeks ago now the pods started flashing white and blue lights on them, so I called virgin up and there send me a new one out in the post, but whe. Thanks for the update. The virginmedia connect app does nothing in regards to the connecting. Checking the Indicator Lights. Virgin Phone Switchover. Have tried resetting the WiFi, moving the pod closer and rebooting the pod. How to pay my Virgin Media bill. The team will be in touch once the issues have been resolved. . My 3 pods have been fine for weeks but today have been flashing white all morning they usually go back to Normal after a while any ideas thanks ? 0 Kudos. If they work for you. £5 a month extra doesn’t sound like much, but £60 a year.